Customer assistance and information requests
Fill out the form to contact the online shop, receive assistance on orders, products and shipments:
Didn't find the information you were looking for in the form?
For any information regarding the shipment of your order, we invite you to check the following link: Track my order or access your personal area to check the shipping status.
If the information provided does not meet your request, you can contact us by email at shop-support (at) caffeborbone.com
Alternatively, our customer service is available from Monday to Friday (excluding holidays) from 10:00 AM to 2:00 PM. You can contact us at the toll-free number 800 811 137 available in Italy, or at +39 081 18 92 00 46 from abroad. We recommend checking our FAQ before contacting us.
The customer service will reply as soon as possible.
To contact the company (information not related to the online store)
Zona ASI , Loc. Pascarola snc , 80023 Caivano ( NA )19 Commerce Road , Suite G Fairfield , New Jersey USA
Toll-free number for the Pascarola headquarters: 800 711 760 Monday to Friday: 9.00 – 14.00 / 14.30 – 17.30
