Customer assistance and information requests

The telephone customer service of the online shop is active from Monday to Friday (holidays excluded) from 9am at 5:30pm, on the toll-free number 800 811 137 available from Italy, or on +39 081 18 92 00 46 from abroad. Alternatively, you can fill out the form by carefully choosing the reason for your request or send an email to shop-support (at) The customer service will reply as soon as possible.

To contact the company (information not related to the online shop):

Zona ASI , Loc. Pascarola snc , 80023 Caivano ( NA )
19 Commerce Road , Suite G Fairfield , New Jersey USA

Toll-free number for the Pascarola Headquarter: 800 711 760 (from Italy only)
from Monday to Friday: 120am - 2pm / 3.30pm - 5.30pm