Caffè Borbone has agreements with leading international couriers: DPD and DHL.
The goods will be delivered to the address chosen and indicated on the website at the time of the order and can be paid conveniently upon collection of the goods (Cash on delivery available only for Italy and for amounts between € 40.00 and € 1,000.00 including any shipping costs) or in advance via Scalapay, ApplePay, Paypal, Credit card or bank transfer.
Cash on delivery has an additional cost of € 4.00, for any amount of the order. The courier accepts cash only, it is not possible to pay by debit or credit card on delivery, therefore it is advisable to prepare the exact amount.
The courier makes deliveries from Monday to Friday. Delivery times are expected to be 24 hours for most Italian locations. The islands and some locations in southern Italy require 48 hours for delivery. Abroad delivery times are estimated around 5 WORKING days for most countries. Exceptions are Greece and Great Britain, for which delivery is estimated in about 10/12 working days.
You can check the status of your order through the tracking ink sent by email, or from your Account \ Orders \ Order details.
The shipping is FREE ordering products for at least €40.00 from Italy, €55.00 from abroad, otherwise a flat rate of 6e will be applied.
Shipments in the European Community will be made with DHL or DPD courier.
Due to Brexit, UK parcels are not shipped daily anymore.
All the UK shipments are sent with a unique pallet, every Wednesday, and each tracking will be available once the pallet is handled by the delivery company in the UK: YODEL.
This means that the tracking will be available once the parcels get scanned in the UK.
The delivery is estimated in about 10 working days from the shipping date and the tracking will be available one or two days before the estimated delivery date.
We recommend you to order and pay by Tuesday, if you order and pay on Wednesday your order will be shipped the following Wednesday.