VALUE CHAIN

Our commitment spans every stage of the coffee’s journey: from cultivation to harvesting, processing, packaging, distribution, and finally, the cup. We work across the value chain to improve traceability, engage our partners, and contribute to our sustainability goals.

We aim to build partnerships with suppliers based on creating shared value, through a selection and engagement process that integrates ESG commitments.

Supplier selection

DID YOU KNOW WE HAVE OUR OWN PARTNERSHIP CHARTER?

The Partnership Charter defines the criteria that guide our collaboration with partners in the supply chain.

For us, building partnerships means growing together. We work with approximately 900 suppliers, mostly Italian, about a quarter of whom are based in Campania.

Our goal is to ensure that at least 75% of our spending goes to suppliers who have undergone ESG prequalification and qualification and who have ESG contractual clauses in place by 2026.

Learn more about the actions we are taking

Where does our coffee come from?

Our coffee comes from various parts of the world, including Uganda, Vietnam, Brazil, India, Colombia, and Honduras.

When collaborating and working with our supply chain partners, we apply criteria related to quality, traceability, respect for human and labour rights, environmental practices, and governance.

We work together with our partners to gain a deeper understanding of the coffee supply chain, improve its traceability, and contribute to achieving our climate and social goals. To do so, we participate in several sourcing programs, including ofi’s AtSourceV and AtSource+, Neumann Kaffee Gruppe’s NKG Verified, Sucafina’s IMPACT Verified, Louis Dreyfus Company’s Responsible Sourcing Program Advanced, Volcafe’s Volcafe Verified, and Sucden’s Sucden Verified.

Our goal is to source at least 80% of our coffee from certified suppliers by 2026.

Learn more about the actions we are taking

EVERY COMMITMENT REQUIRES TRANSPARENCY

This is why we make our governance documents, sustainability reports, ratings, certifications, goals, and achievements available to everyone.